Senior ICT Support Officer

About Anglicare NT

Anglicare NT is a respected provider of quality human services across urban, regional, and remote areas. Anglicare NT offers a range of career opportunities in the community and social services sector in a diverse range of fields such as children and youth, family relationships and counselling, refugee and migrant, corporate services, financial counselling, mental health, disability and home care, social enterprises, and specialist homelessness services

We offer great benefits, including:

 

 

-       Further training and development options.

-       Flexible working conditions; five (5) weeks annual leave.

-       A strengths-based environment.

We also offer great salary packaging options that can significantly increase your take-home pay.

About the Opportunity

As Senior ICT Officer, you will provide level 1 and 2 service desk support to Anglicare NT staff across the Northern Territory, including incident and asset management, application support, procurement, and escalation to external providers or vendors.

In collaboration with other members of the ICT department, you will aid in continuous improvement of ITSM processes, core infrastructure, and the organisation's business software ecosystem.

What we are looking for:

  • Certificate IV in Information Technology or similar industry qualification.
  • Minimum 2 years’ experience in youth mental health, preferably in outreach or community settings
  • Demonstrated experience in ICT-related activities
  • Excellent time management skills, ensuring that requests are appropriately triaged and prioritised within the constraints of workload and deadlines
  • High level communication skills, with developed emotional intelligence, adapting both written and verbal communication to clearly and sensitively engage with a wide variety of internal and external stakeholders, across a broad spectrum of technical abilities

Note: The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), section 57 of the Antidiscrimination Act 1996 (NT) and section 12 of the Equal Opportunity Act 2010.

Special Measures vacancies are open to everyone including Aboriginal and/or Torres Strait Islander people. However, Aboriginal and/or Torres Strait Islander applicants will be granted priority consideration for this vacancy.

As part of the recruitment process, please address the key selection criteria using the online application on the Anglicare NT website.

For further information on this exciting opportunity, please contact the Recruitment & Retention Officer on (08) 8985 0000

Applications close COB Friday 23 January 2026

Please note: It is a requirement that prior to commencing in this role, you must provide 100 points of identification to confirm Australian citizenship or eligibility to work in Australia; possess a Working with Children (Ochre Card), a current National Criminal History Check (within 3 months) and a valid NT driver’s licence. 

 

Experience of working closely with and having a strong understanding of Aboriginal & Torres Strait Islander culture would be considered an advantage.

Anglicare NT is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourage Aboriginal and Torres Strait Islander people to apply.

COVID-19 Vaccination Status

 

Anglicare NT is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccine-preventable diseases. The Australian Immunisation Handbook lists the immunisations recommended for healthcare professionals. Aged Care Support workers are strongly recommended to follow COVID vaccination recommendations provided in Australian Immunisation handbook (based on ATAGI advice)

 

Anglicare NT staff who do NOT work directly with vulnerable people will not be required to provide evidence of COVID 19 vaccination.

Vacancy Description - APPROVED Position Description Senior ICT Support Officer JAN 2024.pdf (110 kB)
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