Senior Manager Counselling & Mediation Services
- Exciting senior leadership role within our Resolve team!
- Work with one of the Northern Territory's leading Not for Profits
- Salary Package an additional $15,900 annually & 5 weeks annual leave
About Anglicare NT
Anglicare NT is a respected provider of quality human services across urban, regional, and remote areas. Anglicare NT offers a range of career opportunities in the community and social services sector in a diverse range of fields such as children and youth, family relationships and counselling, refugee and migrant, corporate services, financial counselling, mental health, disability and home care, social enterprises, and specialist homelessness services
We offer great benefits, including:
- Further training and development options.
- Flexible working conditions; five (5) weeks annual leave.
- A strengths-based environment.
We also offer great salary packaging options that can significantly increase your take-home pay.
About the Opportunity
As Senior Manager Counselling & Mediation Services, you will provide leadership, clinical expertise and strategic direction across our family and relationship counselling, mediation and parenting education programs. This role is ideal for an experienced practitioner who enjoys leading people, shaping services and responding creatively to complex community needs.
What you’ll be doing
- Leading and mentoring a skilled team of counsellors
- Ensuring services are evidence-based, child and family focused, culturally safe and compliant with legislation and funding requirements
- Providing clinical advice and support across Anglicare NT programs, including high-risk and complex matters
- Driving service development, innovation and continuous quality improvement
- Building strong partnerships with community stakeholders and sector partners
- Contributing to a positive, strengths-based workplace culture
About You
You are a confident, compassionate and values‑driven leader who brings both clinical depth and people leadership to your work. You thrive in complex service environments and are motivated by making a meaningful difference for children, families and communities.
You bring a strengths‑based, trauma‑informed and culturally responsive approach, and lead with empathy, integrity and sound professional judgement. You are comfortable balancing strategic oversight with hands‑on clinical support, and you know how to support teams working in high‑demand, emotionally complex settings.
To be successful you will have:
- Tertiary qualifications in appropriate social science and/or relevant counselling or mediation related discipline e.g. Social Work, Psychology or Counselling
- Minimum three years' experience in coordination, management or leadership role
- Extensive experience in, and commitment to, high quality and evidence-based counselling practice with individuals and families
- Experience in Family Dispute Resolution or Mediation, with an awareness of Child Inclusive Practice is desirable
- Demonstrated experience in the application of effective professional supervision, direct line management and leadership skills
- Knowledge of relevant legislation including family law, child protection, and domestic/family violence
- Proven experience working respectfully with Aboriginal and Torres Strait Islander communities, staff and Aboriginal Controlled Organisations.
Note: The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), section 57 of the Antidiscrimination Act 1996 (NT) and section 12 of the Equal Opportunity Act 2010.
Special Measures vacancies are open to everyone including Aboriginal and/or Torres Strait Islander people. However, Aboriginal and/or Torres Strait Islander applicants will be granted priority consideration for this vacancy.
As part of the recruitment process, please address the key selection criteria using the online application on the Anglicare NT website.
For further information on this exciting opportunity, please contact the Director Youth & Families on (08) 8946 4800
Applications close COB Thursday 19 February 2026
Please note: It is a requirement that prior to commencing in this role, you must provide 100 points of identification to confirm Australian citizenship or eligibility to work in Australia; possess a Working with Children (Ochre Card), a current National Criminal History Check (within 3 months) and a valid NT driver’s licence.
Experience of working closely with and having a strong understanding of Aboriginal & Torres Strait Islander culture would be considered an advantage.
Anglicare NT is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourage Aboriginal and Torres Strait Islander people to apply.
COVID-19 Vaccination Status
Anglicare NT is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccine-preventable diseases. The Australian Immunisation Handbook lists the immunisations recommended for healthcare professionals. Aged Care Support workers are strongly recommended to follow COVID vaccination recommendations provided in Australian Immunisation handbook (based on ATAGI advice).
Anglicare NT staff who do NOT work directly with vulnerable people will not be required to provide evidence of COVID 19 vaccination.
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