Senior Case Manager | Garaworra Transitional Accommodation Support Service
- Grow your career with an organisation committed to community impact.
- Step into a role where your leadership helps shape better outcomes for families.
- Salary Package an additional $15,900 annually & 5 weeks annual leave
About Anglicare NT
Anglicare NT is a respected provider of quality human services across urban, regional, and remote areas. Anglicare NT offers a range of career opportunities in the community and social services sector in a diverse range of fields such as children and youth, family relationships and counselling, refugee and migrant, corporate services, financial counselling, mental health, disability and home care, social enterprises, and specialist homelessness services
We offer great benefits, including:
- Further training and development options.
- Flexible working conditions; five (5) weeks annual leave.
- A strengths-based environment.
We also offer great salary packaging options that can significantly increase your take-home pay.
About the Opportunity
As a Senior Case Manager, you will play a key role in providing culturally safe, trauma‑informed, wrap‑around support to adults and families transitioning into independent accommodation. You’ll manage a caseload of complex clients, mentor Case Managers, and work across a variety of community settings to support long‑term housing stability.
This role is suited to someone who is confident working with vulnerability, crisis situations, and diverse cultural contexts, and who can build trust-based relationships with clients, service partners, and stakeholders.
What We’re Looking For:
You are a compassionate, resilient, and experienced practitioner who can balance client needs with boundaries, safety, and organisational requirements. You will have:
- Qualifications in Human Services or Social Sciences
- 3-4 years’ experience working with complex/high risk/vulnerable people and families in community-based environments
- Knowledge of housing, homelessness, and child protection systems
- Experience in assessment, assertive outreach strategies and ability to effectively manage complex issues relating to homelessness and assisting families to sustain long term tenancies
- Ability to deliver information sessions to individuals and groups
- Excellent communication, documentation, and teamwork skills
- Prior experience or, at a minimum, demonstrated commitment to working respectfully with Indigenous and culturally and linguistically diverse clients, communities, staff, and Aboriginal Controlled Organisations.
Note: The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), section 57 of the Antidiscrimination Act 1996 (NT) and section 12 of the Equal Opportunity Act 2010.
Special Measures vacancies are open to everyone including Aboriginal and/or Torres Strait Islander people. However, Aboriginal and/or Torres Strait Islander applicants will be granted priority consideration for this vacancy.
As part of the recruitment process, please address the key selection criteria using the online application on the Anglicare NT website.
For further information on this exciting opportunity, please contact the Manager Housing Services on (08) 8985 0000
Applications close COB Tuesday 14 April 2026.
Applications for this position may be closed earlier than anticipated or extended at the discretion of the hiring manager.
Please note: It is a requirement that prior to commencing in this role, you must provide 100 points of identification to confirm Australian citizenship or eligibility to work in Australia; possess a Working with Children (Ochre Card), a current National Criminal History Check (within 3 months) and a valid NT driver’s licence.
Experience of working closely with and having a strong understanding of Aboriginal & Torres Strait Islander culture would be considered an advantage.
Anglicare NT is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourage Aboriginal and Torres Strait Islander people to apply.
COVID-19 Vaccination Status
Anglicare NT is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccine-preventable diseases. The Australian Immunisation Handbook lists the immunisations recommended for healthcare professionals. Aged Care Support workers are strongly recommended to follow COVID vaccination recommendations provided in Australian Immunisation handbook (based on ATAGI advice).
Anglicare NT staff who do NOT work directly with vulnerable people will not be required to provide evidence of COVID 19 vaccination.
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